Customer support
If you are a current TRUECMS customer seeking assistance with your CMS Web Site or Hosting, please provide your TRUECMS login to access your personalized support services.
The TRUECMS Support Portal is the online case submission portal where you can easily get in contact with the TRUECMS Support team as well as find other support resources.
Web Design and Web Development Support
Web Site Design and Development projects support for our existing clients. Here are few examples why you might need to use our support system:
- To report web site issues using our support tickets system
- To request web site new features
- To browse your web project status updates
- To get development time reports
In order to use our Web Design and Web Development Support you need to login to your TRUECMS Client Account. If you do not have Client Account - please contact us to get your login details.
Hosting Support
Use our Hosting Support system if you need to get any help with your TRUECMS hosting account.
You need to be an existing TRUECMS client in order to access this Hosting Support Section. Please login to your Client Account in order to be able to submit a Support Ticket and for further communications and updates on your Support Tickets
Features of TRUECMS Technical Support
The major highlights of our Technical Support are:
· 24/7/365 Support
· 30 Minutes Response Time
· Short Resolution Period
· Web Hosting Technical Support for managing Linux and Windows servers
· Phone support along with email support